About Us

"Town and Country Care is a Domiciliary Care Agency that offers quality home care in Whitby and surrounding areas, enabling the elderly, disabled and vulnerable to stay in their own homes. We also provide full time residency in our 9 bedroom dementia care facility and run social days to those in the community for company, support & enjoyment”

Services We Provide


Personal Care

Whether it be assisting with a shower, bath or to support you with your continence needs, our experienced and well trained care team can meet your needs. We always promote independence and give our clients choices when it comes to assisting with their care needs.


Preparing and Cooking Meals

We can cook your meals and wash up for you too, we always like to involve our clients in the activities, this way they keep their independence and keep active.


Sitting Service

Giving family some respite time if they want to go shopping or to work, or to simply provide some company during the day, our carer can stay with you for a number of hours.


Domestic Cleaning

Our fantastic team can assist you with all household tasks to keep your home clean and tidy and free from hazards. Even if it’s just hoovering and washing up, our team will be more than happy to help.


Medication Assistance

Making sure you are aware of the need to take any medicines that may have been prescribed for you, and to assist with these if needed, all of our carers receive regular medication training, so you know your in safe hands. We can even pick up your medication or have your medication delivered for you.


Sleepover Packages

We offer a "Waking Night", where the carer is on duty throughout the night, or a "Sleeping Night", where the carer is expected to have a reasonable nights sleep, whilst on call for any emergencies.


We are visited regularly by the Care Quality Commission, they carry out a full assessment and review of the services we provide, and check whether we are meeting the national standards set by the CQC.

The Company
In 2008 Mandy Coates, Managing Director, won the 2008 Pride of Whitby - Business Of The Year Award, for her excellent contribution to the community, providing the high quality care service that Town And Country Care has become renowned for.