We can offer a clients a care plan to suit their individual needs. We operate mainly by providing 30 minute or 60 minute visits throughout the day, although longer calls and sitting services can be arranged. During this time our carers can assist with a range of different tasks to support you to live independently as possible in the comfort of your own home. The first step to take when starting with our services is to have an assessment at home, this involves a member of our management team coming out and taking all of the relevant details and preferences, family and other relevant people involved in your care are encouraged to take part in this assessment.
You can choose some or all of the following daily tasks to be included in your care plan:
Personal Care:
Whether it be assisting with a shower, bath or to support you with your continence needs, our experienced and well trained care team can meet your needs. We always promote independence and give our clients choices when it comes to assisting with their care needs.
Medication:
Making sure you are aware of the need to take any medicines that may have been prescribed for you, and to assist with these if needed, all of our carers receive regular medication training, so you know your in safe hands. We can even pick up your medication or have your medication delivered for you.
Preparing Meals:
We can cook your meals and wash up for you too, we always like to involve our clients in the activities, this way they keep their independence and keep active.
Shopping needs:
We can do your shopping for you or assist you with it, and put it away for you too. Or we could have your shopping delivered to your door at a convenient time to you using an internet shopping service from our office.
Cleaning and Laundry Assistance:
Our fantastic team can assist you with all household tasks to keep your home clean and tidy and free from hazards. Even if it’s just hoovering and washing up, our team will be more than happy to help.
Arrange Social Events:
We can arrange any social events in your life and if necessary attending these with you.
Looking After Your Pets:
We can take them for walks, help you feed them, and make sure they are fit and healthy.
Sleepover Packages:
We offer a "Waking Night", where the carer is on duty throughout the night, or a "Sleeping Night", where the carer is expected to have a reasonable nights sleep, whilst on call for any emergencies. Both services involve the carer being with you from 10pm at night until 7am in the morning.
Sitting Service:
Giving family some respite time if they want to go shopping or to work, or to simply provide some company during the day, our carer can stay with you for a number of hours. Please note this service isn’t available on weekends or bank holidays.
We also offer palliative care and care for people with Learning Disabilities, both young and old.
Don’t forget, your care plan is tailor made to suit your individual needs so if there was anything else at all that you might need help with we will always try our best accommodate you.
Teams
Our carers and clients are all allocated to a team, this way we can keep the group of carers that visit you down to a minimum so you always have a familiar face visiting you. Each team has a Team Leader who deals with any issues or changes on the team. We have teams operating between Staithes and Robin Hoods Bay, allowing us to provide our services to all of Whitby and most surrounding areas.