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Highly Trained Staff

Training - Town And Country Care - Photo by Discovery Photography

Each of our carers undergoes continuous training to ensure we deliver a quality service to our clients. This training includes:

All staff will be working toward NVQ level 2 and some of the senior staff including Team Leaders will be expected to take NVQ level 3.

We also constantly monitor our teams by means of Shadowing, Spot Audits, Supervision and Appraisals.

We hope to build a staff team that is experienced, professional and equipped to meet the needs of the local community within Whitby and the surrounding area.

The majority of our training is provided by Train Reaction, which is run by a former registered nurse and former fire officer. A few senior members of staff have also been on Train the Trainer courses, meaning they can provide brief induction courses to new starters and assist with any problems in the community.