Privacy policy

Town and Country Care (Whitby) Ltd Privacy Policy

 

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

 

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 

What data do we collect?

Town and Country Care (Whitby) Ltd collects the following data:

  • Personal identification information (Name, email address, phone number, etc.) when completing enquiry forms and application.

 

How do we collect your data?

You directly provide Town and Country Care (Whitby) Ltd with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via
  • Use or view our website via your browser's

 

 

How will we use your data?

 

Town and Country Care (Whitby) Ltd collects your data so that we can:

  • Process your enquiry, manage your
  • Email you with special offers and updates on our services we think you might

 

How do we store your data?

Town and Country Care (Whitby) Ltd securely stores your data at our office premises, St Hilda’s Business Centre, The Ropery, Whitby, North Yorkshire, YO22 4ET.

 

Town and Country Care (Whitby) Ltd will keep your forms and enquiries for 12 months. Once this time period has expired, we will delete your data by shredding and deleting any computer files.

 

Marketing

 

You have the right at any time to stop Town and Country Care (Whitby) Ltd from contacting you for marketing purposes.

 

What are your data protection rights?

Town and Country Care (Whitby) Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access - You have the right to request Town and Country Care (Whitby) Ltd for copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification - You have the right to request that Town and Country Care (Whitby) Ltd correct any information you believe is inaccurate. You also have the right to request Town and Country Care (Whitby) Ltd to complete information you believe is incomplete.

 

The right to erasure - You have the right to request that Town and Country Care (Whitby) Ltd erase your personal data, under certain conditions.

 

The right to restrict processing - You have the right to request that Town and Country Care (Whitby) Ltd restrict the processing of your personal data, under certain conditions.

 

The right to object to processing - You have the right to object to Town and Country Care (Whitby) Ltd's processing of your personal data, under certain conditions.

 

The right to data portability - You have the right to request that Town and Country Care (Whitby) Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 01947 606187

Or write to us: St Hilda’s Business Centre, The Ropery, Whitby, North Yorkshire, YO22 4ET.

 

 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

 

For further information , visit allaboutcookies.org.

 

How do we use cookies?

Town and Country Care (Whitby) Ltd uses cookies in a range of ways to improve your experience on our website , including:

  • Keeping you signed in
  • Understanding how you use our website

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality - Town and Country Care (Whitby) Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are
  • Advertising - Town and Country Care (Whitby) Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Town and Country Care (Whitby) Ltd sometimes shares some limited aspects of this data with third parties for advertising We may also share online data collected through cookies with our advertising partners. This means that when you

 

visit another website, you may be shown advertising based on your browsing patterns on our website .

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

The Town and Country Care (Whitby) Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

Town and Country Care (Whitby) Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st February 2021.

 

How to contact us

If you have any questions about Town and Country Care (Whitby) Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us at:

Call us: This email address is being protected from spambots. You need JavaScript enabled to view it.

Or write to us at: St Hilda’s Business Centre, The Ropery, Whitby, North Yorkshire, YO22 4ET.

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Town and Country Care (Whitby) Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office on 0303 123 1113